1. Information We Collect

We collect information you provide directly when creating an account and using our services, including:

Personal Information: Name, phone number, email address.

Booking Information: Space and resource bookings, dates, times, and payment records.

Device Information: Device type, operating system, and push notification tokens for sending booking reminders.

Usage Information: App usage patterns to improve our services.

2. How We Use Your Information

We use your information to:

- Process and manage your space bookings and event registrations.

- Send booking confirmations, reminders, and important updates via push notifications and email.

- Provide door access to booked spaces via our access control system.

- Generate invoices and process payments.

- Improve our services and user experience.

- Communicate with you about your account and our services.

3. Data Security

We implement industry-standard security measures to protect your information, including:

- Encrypted data transmission (HTTPS/TLS).

- Secure authentication using one-time passwords (OTP).

- Secure session management with token-based authentication.

- Regular security reviews and updates.

4. Data Sharing

We do not sell your personal information. We may share your information with:

- Payment processors to complete transactions.

- Access control systems (Kisi) to provide door access to your booked spaces.

- Email service providers to send booking confirmations.

- SMS service providers to deliver OTP verification codes.

5. Your Rights

You have the right to:

- Access your personal information stored in our system.

- Update or correct your personal information through the app.

- Request deletion of your account and associated data.

- Opt out of non-essential communications.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. Booking and payment records may be retained for legal and accounting purposes as required by Saudi Arabian law.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes through the app or via email.